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Contact
Contact Simplebks
Ask a question, get help with your account, or book a call to get set up. Pick the channel that suits you.
Ways to reach us
| Need | Best channel |
|---|---|
| Learn how a feature works | Help Center |
| Get help with your account | Email [email protected] |
| Get a quick answer in chat | Message us on WhatsApp |
| Set up your business with a guide | Book a setup call |
| Ask about plans and pricing | See Plans and Pricing, or email [email protected] |
| Follow product news | See What's New |
Get help fast
- Start in the Help Center. Articles cover getting started, invoicing, point of sale, inventory, production, customers, accounting, hospitality, assets and bulk uploads.
- Email us with the details. Send [email protected] the name of your business, the email you sign in with, what you were doing and what you saw. A screenshot helps.
Book a setup call
Pick a time that suits you on the booking page.
Where we are
Lagos, Nigeria.
Follow Simplebks on Facebook, X, Instagram, LinkedIn and YouTube.
For accountants, consultants and partners
Accountants and bookkeepers, see For Accountants. To earn from the businesses you bring, see the Referral Program and Become a Consultant.
FAQ
How do I contact Simplebks support?
Email [email protected] or use the Help Center at help.simplebks.com. Include your business name and the email you sign in with.
Where is Simplebks based?
Lagos, Nigeria.
Can someone help me set up my business?
Yes. Book a setup call from the booking page and pick a time that suits you.
Where can I find how-to guides?
The Help Center at help.simplebks.com has articles on getting started, invoicing, point of sale, inventory, production, customers, accounting, hospitality, assets and bulk uploads.
How do I ask about my personal data?
Email [email protected]. The Privacy Policy explains the rights you can ask about.
I am an accountant. How do I work with Simplebks?
Set up a firm account and invite your clients. See the For Accountants page.
How do I report a problem with the app?
Email [email protected] with what you did, what you expected and what happened, and attach a screenshot if you can.
Start free, or book a setup call and we will help you get going.