Which currency will I be billed in?
Businesses registered in Nigeria pay in naira. Businesses registered in any other country pay in US dollars. Your billing currency is set from your business's country when you first pay, and your renewals stay in that currency. The naira and dollar switch on this page only changes the prices you see.
How does the 14-day trial work?
Every new business gets 14 days with the full Enterprise feature set. No card is needed to start. Card details are only collected when you choose and pay for a plan.
What happens when my trial ends?
If you have not paid for a plan, your account moves to the Free plan. Nothing is deleted. Features outside the Free plan are switched off until you upgrade, and your records stay readable.
Is yearly billing cheaper than monthly?
Yes. Yearly billing is 12 months for the price of 10, so you get 2 months free. Basic is ₦100,000 or $100 a year, Professional is ₦250,000 or $250, and Enterprise is ₦500,000 or $500.
Can I add users or businesses without changing plan?
Yes. Basic, Professional and Enterprise can add extra users. Professional and Enterprise can also add extra businesses. Free cannot add either, and Basic cannot add extra businesses.
What does an extra branch cost?
Each extra branch uses one extra business slot. Professional includes 1 business, so its first extra branch costs the extra-business add-on, ₦10,000 or $10 a month. Enterprise includes 2 businesses, so one extra branch is included, then each one after that is ₦20,000 or $20 a month. Your main location is always included. Multiple locations are on Professional and Enterprise.
Do prices include VAT?
Naira prices include VAT. The price you see is the price you pay. Dollar prices have no VAT added.
When does an upgrade take effect?
Straight away. You pay a prorated amount for the rest of your current billing period at the new plan's price, then the full price from your next renewal.
When does a downgrade take effect, and do I lose data?
At your next renewal date, so you keep what you have paid for until then. Features outside your new plan are switched off until you upgrade again. Your data is never deleted.
How do I pay?
Securely with Paystack. When you choose a plan, Paystack shows the payment options available to you.
Do you offer refunds?
Fees already paid are non-refundable unless the law requires it or Simplebks approves a refund in writing. Simplebks can give a credit, partial refund or service extension for duplicate billing, a clear billing error or a material service issue. Read the full Billing, Cancellation and Refund Policy.
Can my accountant work in my books?
Yes, from Basic. Your accountant works inside your books with the access you choose, and each accountant uses one user seat. Professional includes a spare seat; on Basic, add an extra user.
